Policies, Privacy & Professional Standards 

Trust is built on transparency. Whether you're attending counselling, supervision, training or using one of my resources, you deserve to know that your information, well-being and rights are treated with care and respect. This section brings together the policies, procedures and professional standards that guide every aspect of Happy Hatching Mind. From privacy and confidentiality to safeguarding, accessibility, complaints and ethical practice, these documents demonstrate our commitment to providing a safe, accountable and professionally governed service. I believe good governance shouldn't be hidden away in small print, it should be clear, accessible and easy to understand. By making my policies available, I hope you can feel informed, confident and reassured before working with me.

Privacy & Data Protection

• Privacy Notice

• Data Protection Complaints Procedure

• AI Use & Confidentiality Statement

• Cookie Notice

Working With Me

• Working Agreement

• Fees & Cancellation Policy

• Complaints Procedure

• Confidentiality Policy 

• Memberships & Accreditations 

Professional Standards

• Safeguarding Children & Vulnerable Adults Policy

• Anti-Discriminatory, Equality & Diversity Statement

• Professional Memberships and Qualifications

General Policies

• Health & Safety Policy