In the first instance, any complaints should be shared with me so I can attempt to resolve the matter quickly.

Should this not resolve the matter, further complaints around service delivery or contractual issues regarding Happy Hatching Mind, can be communicated in writing to the International Society of Psychotherapy & Counselling, National Counselling and Psychotherapy Society, or National Hypnotherapy Society, by clicking the respective name.

Although it is not ethical for me to ask you to give a review or recommendation of my service, comments, and compliments about the work we have done are a welcome reflection of good practice.